Supporting a culture of continuous improvement means making a commitment to regularly upgrading the skills of all members of the organization. This may mean outside workshops, formal training programs, supporting advanced education, etc. But training also does include utilizing internal strengths for workshops, making a training gxercise part of every meeting and quick one minute manager type training. we have developed a number of workshops for our clients that focus on developing all levels of management.
One key component of all good companies that support a continuous improvement culture is a commitment from the CEO/Owner all the way through all levels of management to regularly engage all employees in formal and informal communication sessions. Transparency is evident and all are aware of where they stand, how the company is doing and what is being done to achieve objectives. We help companies structure an environment that is inclusive and engaging – everyone feels they are necessary and needed for the company to move forward.
Beyond all the formal and informal communication opportunities; companies need a defined mentoring program.This involves identifying high potential candidates and pairing them with senior role models that have an ability to impart their knowledge and coach for success. We help our clients put in place the process to ensure their mentoring program continues to produce high calibre talent over the long run.
Most people think innovation involves radical change when in fact it can be as simple as small tweaks or changes on a regular basis. What drives innovation in a culture is the desire to continuously make everything about the company a bit better every day – the people, the products or services, the processes, the systems – every facet of the organization.